Privacy Policy

Update Date: July 1, 2025

Effective Date: July 1, 2025

Introduction

Stermay is a product offered by JIANGSU YOUMAY ELECTRIC APPLIANCE CO., LTD. (hereinafter referred to as "we"). When you use our services, we may collect and use information about you. Through the Privacy Policy, we want to explain to you how we collect, use, store and share this information when you use our services, and the ways we provide you to access, update, control and protect this information. The Privacy Policy is closely related to the Stermay services you use. We hope you can read it carefully and make the choices you think appropriate in accordance with the guidelines of the Privacy Policy when necessary. We try to express the relevant technical terms involved in the Privacy Policy concisely, and provide links to further explanations for your understanding.

Your use or continued use of our services means that you agree on our collection, use, storage and sharing of your relevant information in accordance with the Privacy Policy.

If you have any questions about the Privacy Policy or related matters, please contact us at +86-021-59156919-8011.

1. Information We Collect

When we or our third-party partners provide services, we may collect, store and use the following information about you. If you do not provide relevant information, you may not be able to register as our user or enjoy some services we provide, or you may not be able to achieve the intended effects of the relevant services.

2. Information Storage

2.1 Method and duration of information storage

· We will store your information in a secure way, including local storage (e.g. data caching with the APP), database and server logs.

· Generally, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations.

2.2 Geographical location of information storage

· We will store the personal information of users collected in China in accordance with laws and regulations.

· We do not currently transfer or store your personal information across borders. If cross-border transmission or storage is required in the future, we will inform you of the purpose of exporting the information, the recipient, security assurance measures and security risks, and obtain your consent.

2.3 Notification of discontinuation of products or services

· When our products or services cease operation, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period, unless otherwise stipulated by laws and regulations.

3. Information Security

We use a variety of security technologies and procedures to prevent loss, improper use, unauthorized access or disclosure of information. For example, in some services, we will utilize encryption technologies (e.g. SSL) to protect the personal information you provide. However, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we try our best to strengthen security measures, it is impossible to guarantee 100% security of information all the time. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control.

4. How We Use Information

We may use the information we collect in the course of providing services to you for the following purposes:

· Provide you with services;

· For identity verification, customer service, security protection, fraud monitoring, archiving and backup purposes when we provide the services, to ensure the security of the products and services we provide for you;

· Help us design new services and improve our existing services;

· Enable us to better understand how you access and use our services, so as to respond to your personalized needs in a targeted manner, such as language settings, location settings, personalized help services and instructions, or other responses to you and other users;

· Provide you with advertisements that are more relevant to you as an alternative to generally served advertisements;

· Evaluate the effectiveness of advertisements and other marketing and promotional activities in our services and improve them;

· Software certification or management software upgrades;

· Enable you to participate in surveys about our products and services.

5. Information Sharing

Currently, we will not actively share or transfer your personal information to third parties. If there are other situations where your personal information is shared or transferred or you need us to share or transfer your personal information to third parties, we will directly obtain your express consent for the above behavior or confirm that the third party has obtained your express consent.

In order to place advertisements, evaluate and optimize the effect of advertisements, we need to share part of your data with third-party partners such as advertisers and their agents, and require them to strictly abide by our measures and requirements on data privacy protection, including but not limited to processing according to data protection agreements, letters of commitment and relevant data processing policies, so as to avoid identifying individuals and ensure privacy and security.

We will not share information with partners that can be used to personally identify you (e.g. your name or email address) unless you expressly authorize it.

We will not publicly disclose the personal information collected to the public. If public disclosure is necessary, we will inform you of the purpose of this public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.

As our business continues to develop, we may conduct mergers, acquisitions, asset transfers and other transactions. We will inform you of the relevant situation and continue to protect your personal information in accordance with laws, regulations and standards no lower than those required by the Privacy Policy, or require the new controller to continue to protect your personal information.

In addition, according to relevant laws, regulations and national standards, we may share, transfer and publicly disclose personal information without your prior authorization and consent under the following circumstances:

· Directly related to national security and national defense security;

· Directly related to public safety, public health and major public interests;

· Directly related to crime investigation, prosecution, trial and judgment execution;

· In order to safeguard the life, property and other major legitimate rights and interests of personal information subjects or other individuals, but it is difficult to obtain their consent;

· Personal information subjects disclose personal information to the public on their own;

· Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.

6. Your Rights

During your use of our services, we may provide you with the corresponding operation settings depending on the specific conditions of the product, so that you can query, delete, correct or withdraw your relevant personal information. You can refer to the corresponding specific guidelines for operation. In addition, we have also set up complaint and reporting channels, and your opinions will be dealt with in a timely manner. If you are unable to exercise your personal information subject rights through the above channels and methods, you can make your request through the contact information provided in the Privacy Policy, and we will provide feedback in accordance with laws and regulations.

7. Changes

We may revise the terms of the Privacy Policy as appropriate. When changes occur, we will prompt you of the new Privacy Policy when the version is updated and indicate the effective date. Please read the changed Privacy Policy carefully. By continuing to use our services, you agree on our processing of your personal information in accordance with the updated Privacy Policy.

8. Protection of Minors

We encourage parents or guardians to guide minors under the age of eighteen to use our services. We recommend that minors encourage their parents or guardians to read the Privacy Policy and that minors seek the consent and guidance of their parents or guardians before submitting personal information.